How to Cancel Your Subscription

(Recurring Payment)

Note:

1. Google Play Store Purchases: If you bought your subscription through the Google Play Store, please manage it there.

2. App Store Purchases: For subscriptions made via the App Store, go to your iPhone's Settings > Apple ID > Subscriptions.

3. To cancel your subscription, you can contact our support team anytime for assistance. We'll get back to you within 48 hours. Alternatively, you can find self-help instructions on how to cancel below.

Here are the detail steps to cancel your subscription through the HitPaw Account Center:

Step 1. Sign in to Your Account Center

Clcik HitPaw Account Center to log in your account and find your subscription.

log in hitpaw account center

Step 2. Find the Subscription You Wish to Cancel

Go to Manage Subscription >>> My Subscriptions. Locate the product you want to cancel.

find my subscription

Step 3. Click Cancel Subscription

Click the Cancel Subscription button of the produt.

Cancel Subscription

Step 4. Verify Your Account

For Account Verification, enter your email address and the verification code sent to you.

Verify your account

Step 5. Final Cancellation Check

1) If the product is working correctly and you still want to cancel, select Still Cancel.

click Still Cancel

2) If you don't need to delay the next charge, select Still Cancel

click Still Cancel

3) If you're not interested in the next subscription discount, click Still Cancel.

click Still Cancel

Step 6. Confirm the Cancel

Finally, click Confirm. Your subscription will then be canceled.

confirm the cancel