How to Fix Crunchyroll Subtitles Not Working in 7 Ways

Anime has become a global phenomenon, captivating audiences far beyond its origins in Japan. For fans watching in the original Japanese, subtitles are essential for understanding and enjoying the stories. Crunchyroll, a leading platform for streaming anime with a vast library, provides reliable subtitles.

However, users occasionally face issues with Crunchyroll subtitles not working due to bugs or system crashes. In this article, we’ll dive into the causes of this problem and offer step-by-step solutions to watch your favorite anime with working subtitles.

Part 1: Does Mac Have a MP3-to-MP4 Converter

When a user is facing the Crunchyroll subtitles not working issue, it does not only mean that the subtitles aren’t showing when playing an episode. It is a spectrum of problems that can present in different ways such as:

• Crunchyroll Subtitles keep turning on and off.
• Crunchyroll Subtitles are out of sync.
• Crunchyroll Subtitles do not match the dub.
• Crunchyroll Subtitles are completely wrong.
• Crunchyroll Subtitles are delayed.

Part 2: 7 Fixes for Crunchyroll Subtitles Not Working

We will now look at some fixes that our readers can employ to fix the Crunchyroll subtitle problems. Keep following one by one, and surely one of them will fix Crunchyroll English subtitles not working.

• 1. Restart Crunchyroll and Your Device

  If you’re using Crunchyroll app on your smartphone, we recommend that you restart everything, the app and the device. Restarting fixes a lot of problems as it straightens out simple bugs and errors. If you’re using Crunchyroll on a browser, try closing the browser and restart your laptop. This might fix Crunchyroll subtitles not working.

• 2. Re-enable Subtitle Settings

  If restarting doesn’t work, the second thing we would like you to try is re-enabling subtitling from settings.

  1. For the Crunchyroll app:

  Open the app on your iPhone/ Android and tap on the account icon in the bottom right corner of the screen. In the account settings, scroll down and toggle off and on “Show Closed Captions”, then restart the app.

  

  2. If you’re using a desktop or a laptop and using the Crunchyroll website:

  Go to Crunchyroll’s website and Login to your account. Click on the avatar icon in the top right corner of the screen and go to Settings.

  

  Next, go to Preferences and look for the option of “Show Closed Captions”. Click on the toggle to turn it off and then turn it back on again. This should probably fix Crunchyroll subtitles not working.

  

• 3. Check Subtitle Availability

  One common reasons for subtitles not showing up is that the show is recently released, and subtitles haven’t yet been rolled out. A second reason is the subtitle language you’ve chosen. If subtitles haven’t been released in your preferred language, Crunchyroll subtitles not working error will be encountered.

  To check availability, click on view more details for any anime and you’ll see the languages in which subtitles are available.

  

• 4. Clear Cache or Data

  Sometimes clearing the cache or data works well for a lot of problems. This can also fix Crunchyroll captions not working on both your mobile app and your browser.Take Android phone and Chrome browser as example:

  1. On your phone, open Settings and go to Apps > Crunchyroll> Storage, or tap on the clear data button. You can clear only cache or clear all data to fix your issue.

  

  2. If you’re using Crunchyroll on a browser, then open the history in the browser and click on clear history. Checking the advanced settings will give you the option to only clear the cache. Select that and click on delete data.

  

• 5. Update Crunchyroll App

  If you don’t regularly update apps, a old version of the app might have many bugs and errors due to no support. Thus, we always advise our readers to keep their apps updated. Go to Google Play Store or the Apple App Store and check if there is any update for your Crunchyroll app and update it.

  

• 6. Sign Out and Re-sign into Crunchyroll

  Here is another method you can try to fix Crunchyroll captions not working issue. No matter what platform you’re using, log out of your account and log back in.

  

• 7. Report Subtitle Error / Contact Crunchyroll Support

  If your subtitles aren’t fixed after you’ve employed all the above mentioned tactics, report the error and hope that someone on the Crunchyroll team fixes the issue. You can take a screenshot of the problem and send it to their support team. This method doesn’t fix the problem right away, but if it is on the backend and is faced by many users, their team would work on it and resolve it soon.

  

Part 3: How to Add Subtitles to Crunchyroll Anime in Any Language

If the above methods do not fix your Crunchyroll subtitles issues, you can add subtitles to your favourite anime by yourselves. Don’t worry, it isn’t really hard as it sounds.

HitPaw Edimakor can help you accomplish this task. It is an AI-powered video editing tool that’s equipped with auto subtitle generator and translator that can generate subtitles for you efficiently and accurately. With anime with only Japanese subtitles, you can also translate to English and other languages with Edimakor. It’s available for both Windows and macOS.

To fix Crunchyroll subtitles not working by creating your own subtitles, follow the steps below.

• Step 1: Install Edimakor on your computer and run the program. Click on Auto Subtitle and Translation.

  

• Step 2: Edimakor will ask you to import the files that you want to translate. Click on the import files button.

  

• Step 3: In the Auto Subtitles section. If you need translation, turn the toggle on for Translated Language. Search and find the language to translate your anime.

  

• Step 4: Click on Auto Subtitling and Edimakor will now generate subtitles. You can also edit the subtitles if needed.

  

• Step 5: Once everything is done, you can watch the anime in Edimakor player, or save the video with the new subtitles and translation. Click on the Export button.

  

Part 5: FAQs on Crunchyroll Subtitles

• Q1. Are Crunchyroll subtitles auto generated?

  A1: Most subtitles on Crunchyroll are professionally created and refined. However, with recent advances in AI, Crunchyroll has been trying auto-generated subtitles in various shows especially for English language.

• Q2. Does Crunchyroll have an English sub in One Piece?

  A2: Yes, One Piece subtitles are available in the English language. If you’re not seeing the subs in English language, try changing the subtitle language from the settings to English.

• Q3. Can you download Crunchyroll subtitles?

  A3: While Crunchyroll doesn’t give users the option to download subtitles, there are many tools online that can help you do just that. Many chrome extensions when added can easily access the subtitles and provide you with an .srt file.

• Q4. How do I add external subtitles to Crunchyroll?

  A4: You can’t really add external subtitles to Crunchyroll on their website or their app, but what you can do is get that same episode from the internet, download it and upload the subtitle track to any media player. This way you can watch your favourite shows with your preferred subtitles.

Conclusion

Watching anime on Crunchyroll is a breeze most of the time. However, this pleasant experience can be interrupted due to various bugs and errors such as Crunchyroll subtitles not working, which isn’t that common, but still happens. If you’re facing the issue, we have described some fixes that you can use to fix the Crunchyroll subtitle problem. And if you want to take matters into your own hands, you could always create and translate subtitles by yourself, using HitPaw Edimakor Auto Subtitle Maker and Translator.

HitPaw Edimakor (Video Editor)

• Create effortlessly with our AI-powered video editing suite, no experience needed.
• Add auto subtitles and lifelike voiceovers to videos with our AI.
• Convert scripts to videos with our AI script generator.
• Explore a rich library of effects, stickers, videos, audios, music, images, and sounds.